terms and conditions

terms and conditions

CANCELLATIONS BY THE PARTICIPANT:

Cancellation more than 30 days before the activity: 100% refund of the total value.

Cancellation more than 7 days before the activity: 30% cost, 70% full refund.

Cancellation 7 days or less before the activity: 100% cost, 0% full refund.

CANCELLATIONS BY ADVENTURE TOURS MALLORCA SL:

a

100% full value refund.

CANCELLATIONS DUE TO BAD WEATHER (1):

100% full value refund.

CANCELLATIONS IN CASES OF FORCE MAJEURE:

Cancellation more than 30 days before the activity: 100% refund of the total value.

Cancellation more than 7 days before the activity: 30% cost, 70% full refund.

Cancellation 7 days or less before the activity: 100% cost, 0% full refund.

(1) Bad weather is when conditions prevent the safe development of the activity. In no event will cloudiness or rain be considered bad weather.

RECOMMENDATIONS AND IMPORTANT NOTES:

We recommend that you carefully read the information provided before participating in the activity, as compliance is mandatory in order to participate in the buggy tour.

  • The minimum age for drivers is 21 years.
  • Participation is possible for children from 5 years.
  • No deposit is required but there is a deductible of 1.500,00 € in case of accidents.
  • For an extra charge of 20 € PER driver, the excess is reduced to 0,00 €, payable on the spot before the start of the tour, if you wish.
  • In case of wilful disregard of the safety instructions of the guide or disregard of the traffic regulations, the participant must pay for the full cost of the damage.
  • There is ONE rider change possible during the tour.
  • Buggy drivers must bring their ORIGINAL and VALID driver’s license from their country of origin. OTHER DOCUMENTS ARE NOT ACCEPTED. (No copy, No PHOTO/PDF or Apps).
  • Closed shoes are mandatory, flip-flops are not allowed.
  • It is recommended to wear sturdy clothes and sunglasses for the trip.
  • We will make a stop at the Randa Monastery, so we suggest you bring some change for the coffee break.
  • The tour starts ON TIME. We can NOT wait late participants. We ask for your understanding and recommend that you plan your travel time and possible search for a parking space in advance.
  • Adventure Tours Mallorca has the right to keep clients under the influence of alcohol or drugs away from the tour. – The money will not be refunded

For further inquiries you can reach us at

Phone number +34 611205745

during business hours from 9:00 to 18:00.